Privacy Policy

Union Chill Privacy Policy

Last Updated: 01/21/2026

Union Chill Company and its affiliates (collectively, the “Company,” “we,” “us,” or “our”) are committed to respecting and protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our retail services (collectively, the “Services”).

This Privacy Policy is intended to comply with applicable U.S. federal law and New Jersey law. It does not create contractual rights and should be read in conjunction with our Terms of Use.

1. Scope and Eligibility

Our Services are intended solely for individuals 21 years of age or older, consistent with New Jersey laws. By using the Services, you represent that you meet this age requirement.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information that is collected automatically when you interact with our Services.

1. Personal Information

Depending on how you interact with us, we may collect the following categories of personal information:

• Contact information (such as email address)
• Date of birth (to verify age eligibility)
• Account credentials (username and password)
• Appointment or order-related information
• Communications you send to us

We collect this information for legitimate business purposes, including compliance with New Jersey regulations.

1. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device and browser information
• IP address
• Referring and exit pages
• Date and time of access
• General location information (e.g., city or region)

This information is collected through cookies and similar technologies and is used to operate, maintain, and improve our Services.

3. Cookies and Similar Technologies

We use cookies and similar technologies to support website functionality, understand usage patterns, and improve user experience.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

4. How We Use Information

We use the information we collect for purposes including:

• Operating and maintaining our Services
• Verifying eligibility and complying with legal obligations
• Processing appointments or orders for in-store pickup
• Communicating with you regarding your account or inquiries
• Sending promotional communications (where permitted)
• Improving our Services and customer experience
• Protecting against fraud, misuse, or security incidents

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf
• Legal and Regulatory: When required to comply with applicable law
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not permit service providers to use personal information for their own independent purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

7. Data Security

We maintain reasonable safeguards designed to protect personal information against unauthorized access or disclosure.

8. Your Choices and Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those communications.

9. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted with an updated effective date.